Troubleshooting with MC diagnostics

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The Management Console Diagnostics page, which you access from the Home page, helps you resolve issues within the MC process, not the database.

What you can diagnose

  • View Management Console logs, which you can sort by column headings, such as type, component, or message).

  • Search messages for key words or phrases and search for log entries within a specific time frame.

  • Export database messages to a file.

  • Reset console parameters to their original configuration.

  • Restart the Management Console process. When the process completes, you are directed back to the login page.