Alert configuration

This topic provides information about configuring alerts in OTCAD.

Alert configuration

Enable and customize settings for pre-configured or custom alerts for each database. Pre-configured and custom alerts generate messages when the component they measure exceeds the specified threshold.

Configurable settings

Select Alerts in the Settings Overview page. To configure an alert, you must turn the switch on the right of the row to the on position. By default, custom alerts are turned off. Pre-configued and custom alerts have the following settings:

  • Trigger condition - Add lower and upper limits on acceptable operating values for the component. Move the arrow up or down to either increase or decrease the query count.
  • Interval - Choose how often the system executes the underlying SQL for the alert.
  • Resource pool - Choose the resource pool to which you need to add this alert.
  • Criticality level - Choose the alerty priority. By default, the alert criticality is Low.
  • Send an email copy - Choose this option to enter the email address of the recipient. For multiple recipients, enter the email addresses separated by a comma.

Configuring resource pool alerts

Resource pool alerts use the same configurable settings as the other alerts, but you can set alerts per resource pool.

  1. Login to OTCAD.
  2. In the Settings Overview page, select Alerts. The Alerts page appears.
  3. In the Resource pools tab, select the resource pool to which you need to add this alert.
  4. Edit the trigger condition, interval, resource pool, criticality level, and recipient user email address. For more information, see Configurable settings.

Configuring query alerts

You can configure alerts that monitor queries.

  1. Login to OTCAD.
  2. In the Settings Overview page, select Alerts. The Alerts page appears.
  3. In the Queries tab, select the query to which you need to add this alert.
  4. Edit the trigger condition, interval, criticality level, and recipient user email address. For more information, see Configurable settings.

View alerts

The Alerts page organizes alerts to help you effectively monitor the state of your database. Pre-configured and custom alerts generate messages when the component they measure exceeds the specified threshold.

  1. Log in to OTCAD.
  2. Click the Bell icon in the upper‑right corner of the application. The Alerts page appears.
  3. From the Date range list, choose the period to view the alert. Do one of the following:
    • Choose Last 15 min to view only those alerts that were created in the last 15 minutes.
    • Choose Last 1 hour to view only those alerts that were created in the last one hour.
    • Choose Last 7 days to view only those alerts that were created in the last 7 days.
    • Choose Last 14 days to view only those alerts that were created in the last 14 days.
  4. From the Notification type list, choose the type of alert. Do one of the following:
    • Choose All to view both resource pool and query alerts.
    • Choose Queries to view only query alerts.
    • Choose Resource pool to view only resource pool alerts.
  5. In the Severity area, choose the option to view the alerts by severity. Do one of the following:
    • Choose Low to view alerts with low priority.
    • Choose High to view alerts with high priority.
  6. Select Mark as read after you view an alert and do not wish to view the same alert again.